Privacy Policy

Introduction

Welcome to Indigo Aura. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy details how we collect, use, and safeguard your personal information when you visit our website, use our services, or interact with us.

By engaging with Indigo Aura, you agree to the terms outlined in this policy. We encourage you to review it regularly to stay informed about our data practices.

Information We Collect

We may collect several types of information from and about users of our website and services, including:

  • Personal Identification Information: Name, email address, postal address, phone number, date of birth (for astrological readings), and payment information.
  • Astrological Data: Birth date, time, and location provided for chart interpretations. This data is highly sensitive and treated with the utmost confidentiality.
  • Usage Data: Information about your interaction with our website, such as IP address, browser type, pages visited, time spent on pages, and referring URLs.
  • Communication Data: Records of correspondence if you contact us.
  • Purchase Data: Details of products or services you have purchased from us.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and manage the services you request, such as astrological readings, pigment orders, and workshop registrations.
  • To process payments and manage your orders.
  • To communicate with you about your account, orders, services, and promotional offers.
  • To improve our website, products, and services based on your feedback and usage patterns.
  • To conduct research and analysis to enhance our mystical offerings.
  • To comply with legal obligations and enforce our terms of service.
  • To personalize your experience and show you relevant content.

Data Sharing and Disclosure

Indigo Aura does not sell, rent, or trade your personal data to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors, hosting partners, email service providers). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new entity.
  • Consent: With your explicit consent, we may share your information for other purposes.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal data. We use secure servers, encryption (SSL technology), and robust access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at info@indigoaura.com.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last Updated: October 26, 2023

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@indigoaura.com
  • By phone: +60 3-7875 1234
  • By mail: 17, Lorong Tiong, Taman Megah Jaya, Petaling Jaya, Selangor, 47301, Malaysia